Salesforce Administrator for a Business Networking Association
Category: Employment Opportunities
Jan
10
Responsibilities:
- Full ownership of all Salesforce activities, including updating member information, assisting with administrative needs of both group members and staff, and troubleshooting
- Record and administer all changes in membership, including adding new members to the database, altering existing records as needed, and liaising with accounting team to ensure correct billing
- Partner with senior leadership, sales, and technical staff to proactively identify areas for improvement or growth
- Deliver procedural updates and projects, including but not limited to ideation, requirement gathering, maintenance, and support
- Analyze database information and ensure that data is clean and accurate
- Manage and create work flow rules, reports, dashboards, trigger automations to further automate existing processes
Qualifications:
- Bachelor's degree, required
- 3-6 years experience in an administrative support role, ideally in office administration, customer support, or technical support
- Basic knowledge of the Salesforce platform, with a desire to grow into a subject matter expert
- Salesforce Administrator certification, a plus- Keen eye for detail and instinct for accuracy
- Ability to work quickly, managing multiple tasks at once in a fast paced environment
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